Order Placing
How to check your customer’s purchase history
Step 1: Go to our official website - https://eskayvie.com/ Click the three-line menu icon (hamburger menu) at the top left the page. Step 2: Enter your Username & Password Once you have successfully logged in click on My Account. Select the Menu ...
How to submit an order using Retail Price?
Need to place an order at retail price? You can easily switch your view from Member Price to Retail Price directly from your dashboard. Follow the step-by-step guide below to update your settings and complete your order. Steps: Log in to your ...
How to place order on website?
Step 1: Go to our official website - https://eskayvie.com Click the three-line menu icon (hamburger menu) at the top left to the login page. Step 2: Enter your Username & click Forgot password Click Shop Products > select the product you wish to ...
How to make payment for unpaid order?
Step 1: Go to our official website - https://eskayvie.com/ Note: Please refer to the tutorial video below for guidance.
How do I know if my order went through?
You can track your order status via click Purchase Details in the My Account menu after you log in. Your order status should show To Ship and you should have received an order confirmation shortly after placing your order.
Can I add more products to a paid order?
Unfortunately, you cannot add on more products after you have successfully paid for an order. If you wish to add another product to an order that has been paid, you may cancel this existing order (within 1 hour after the order placed) and place a new ...